This month, I would like to share with you two wonderful review management programs. Each one has a unique audience, so read carefully to read about which one might be right for you.
Reputation Ignitor (http://ignite.reviews/) is a great review management service for service-based businesses who work with their clients on a 1:1 basis (dentists, handypeople, cleaning services, etc.)
How does it work?
After you finish work with a client, you enter their name and email address into a form. They then receive an email asking for feedback. If the feedback is good – great! They are encouraged to leave you public feedback on sites like Yelp or Google. If the feedback is less than good – no worries! You get that feedback delivered to your inbox – as well as an opportunity to follow up with the client to make it right.
For more information on Reputation Ignitor, visit their website. Let them know that Stacy at Organized Social Media sent you!
Trade On (www.tradeonapp.com) is a review app – with a pretty different audience than Reputation Ignitor. Trade On is best for businesses that have lots of transactions in one day – for example, restaurants or retail stores. Trade On works best for businesses that have physical locations.
When a customer comes into your physical location, there is signage either on the front counter or at individual tables encouraging customers to download the Trade On app and leave feedback. Customers leave private feedback via the app. Once feedback is completed, customers are offered a coupon or free gift that they can (get it) trade with another Trade On-using friend via the app.
For more information on Trade On, visit their website. Let them know that Stacy at Organized Social Media sent you!
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